Perimenopause Hub Information Notices

Perimenopause Hub Limited (“PH”), incorporation number 12117340, with a registered address at 45a Birchfield Lane, Mulbarton, Norwich, England, NR14 8AA, may be contacted at this email info@perimenopausehub.com for further details regarding the context of this information notice vis-à-vis our services and in particular relating to the processing of personal data concerning you, including safeguarding measures to protect your human rights, fundamental freedoms and interests.

Please note that in order to take advantage of our services, we rely upon other parties. Their identity and contact details are provided to ensure you can get in touch with them regarding the details of the services they provide, especially when processing personal data concerning you, the safeguards they apply to such personal data, and any parties that they in turn rely upon.

You may also contact our data protection officer at this email dpo@priviness.eu.

The service we provide is an information and support service relating to perimenopause. Your interest in our service brought you to one of these facilities to engage with you:

• our website
• our pages on other websites and online social media platforms
• email providers
• one or more of our network of experts, directly or via their similar facilities

Our website and App to provide our service have been developed by Lupin Media LTD List of such parties and we (Lupin Media LTD and PH: “we” / “us”) have included links to experts, various social media platforms, payment providers, our email, as well as cookies and other similar technologies often referred to as trackers, bots, web-beacons, and / or pixel tags provided by Google. We rely on your consent to install such technologies on your device. Visiting our website or using our App with their associated technologies causes the collection, storage and further processing of personal data concerning you by us as well as these parties, in particular as laid out as follows:

Ref Where, when, why and how we process your personal data:

1. to understand the interests of various visitors and users to improve our services, we have access to Google reports which provide us with information about your behaviour –Google technologies embedded by Lupin Media LTD in our website and App monitor for, collect, combine and profile your IP address and other personal data relating to the navigation of our website and App – although we do not have access to your personal data ourselves, we do benefit from the compiled statistical reports from the tools that Google provides. Further details. If you wish to make a request to us about your personal data Click here
2. to provide you with information about perimenopause, we have created links on our website to a Facebook page as well as an Instagram, Twitter and email account, used by you and others to share with each other personal data relating to perimenopause, other health-related matters as well as various opinions and ‘free-text’ user inputs that expand upon your personal circumstances – others, including these technology providers, who use cookies and other similar technologies within their software, monitor for, collect, combine and profile available personal data relating to you. Further details. If you wish to make a request to us about your personal data Click here
3. to provide you with information and support from experts about perimenopause, we have created links to experts to share personal data relating to perimenopause, other health-related matters as well as various opinions and ‘free- text’ user inputs that expand upon your personal circumstances – these experts, including other parties that they rely upon, who use cookies and other similar technologies as set out above, monitor for, collect, combine and profile the available above-described personal data relating to you. Further details. If you wish to make a request to us about your personal data Click Here
4. to provide you with membership options, we have created a link on our website to SendInBlue that requires your name and email address as the first part of the signing-up process which is concluded by a link through to Stripe to take payment, who rely upon other banking parties to process financial personal data about you to complete the transaction – our own bank, Tide, relies upon the processing of such personal data to then store the result in our account ledger. SendInBlue and Stripe rely upon other parties, together also using cookies and other similar technologies as set out above to monitor for, collect, combine and profile the available above-described personal data relating to you. Further details. If you wish to make a request to us about your personal data Click here
5. to sign-in to the closed area on the website only for members, we have created a sign-in link provided by WordPress that requires your log-in details including password, and may rely upon other parties, who use cookies and other similar technologies as set out above, monitor for, collect, combine and profile the available above-described personal data relating to you. Further details. If you wish to make a request to us about your personal data Click here
6. for direct marketing and profiling relating to such direct marketing, we use SendInBlue to manage emailing lists, composing and delivering emails, as well as monitoring of email opening, who use cookies and other similar technologies as set out above, monitor for, collect, combine and profile the available above-described personal data relating to you. Further details. If you wish to make a request to us about your personal data Click here

Processing of personal data from cookies (& other similar technologies):

it is only Google (and other parties that Google involves) that have access to your personal data, which may be further combined with other personal data about you that they already have or may otherwise collect, process and share in the future. The cookies and other technologies will continue to monitor the usage of our website and App until you choose to withdraw your consent (often by ‘blocking, erasing or deleting cookies’), thereby allowing us to continue view the statistical reports until that time – you should note that this does not erase your personal data already collected by Google, and although we (Lupin Media LTD and PH) may choose to remove Google (or replace with another non-Google cookie or other similar technology, which will then act in the same way as Google as outline above), the cookies and other similar technologies already downloaded on your device may continue to monitor for, collect and further process personal data (even regarding your usage of our website or App, until you choose to withdraw your consent for the use of such technologies (by ‘blocking, erasing or deleting cookies’) – bearing in mind that personal data about you already collected by Google (and other parties that Google involves) may still continue to be processed, and it is your choice what rights you exercise with Google and such parties in this regard.

Processing of personal data from platforms (social media and email):

social media platform providers (Facebook, Instagram, Twitter, and email providers, as well as other parties that such platform providers involve) have access to personal data relating to you and in particular regarding your behavioral usage of their platform, which may be further combined with other personal data about you that they already have or may otherwise collect, process and share in the future. The cookies and other technologies will continue to monitor your usage of their platform until you choose to withdraw your consent (often by ‘blocking, erasing or deleting cookies’) – you should note that this does not erase your personal data already collected by the platform provider, and although we (Lupin Media LTD and PH) may choose to remove the account (or replace with another platform with their own cookie or other similar technology, which will then act in the same way as the current platforms as outline above), the cookies and other similar technologies already downloaded on your device may continue to monitor for, collect and further process personal data (even regarding your online usage unrelated to their platform, until you choose to withdraw your consent for the use of such technologies (by ‘blocking, erasing or deleting cookies’) – bearing in mind that personal data about you already collected by such platforms (and other parties that those platforms involve) may still continue to be processed, and it is your choice what rights you exercise with those platform providers and such parties in this regard.

Processing of personal data from experts (including their network):

experts, as well as other parties in their ecosystem (including technology providers and other already- described platform providers that the parties within their ecosystem involve), collect, combine, analyse and profile perimenopause, other health-related matters, and more extensive personal data relating to you to provide you with support – other providers process other personal data relating to you as described in ‘cookies’ and ‘platforms’. Experts and other parties will continue to collect, process and store such personal data until you choose to cease providing it, noting that this does not erase your personal data already collected by them, and it is your choice what rights you exercise with them in this regard.

Processing of personal data from membership (including their financial transactions):

SendInBlue, as well as other parties in their ecosystem (including technology providers and other already-described platform providers that the parties within their ecosystem involve), collect, combine, analyse and profile contact details, including email, and more extensive personal data relating to you such as financial details processed by Stripe regarding your application for membership to PH – other providers process other personal data relating to you as described in ‘cookies’ and ‘platforms’. SendinBlue and other parties will continue to collect, process and store such personal data until you choose to cease providing it, noting that this does not erase your personal data already collected by them, and it is your choice what rights you exercise with them in this regard.

Processing of personal data from marketing:

SendInBlue, as well as other parties in their ecosystem (including technology providers and other already-described platform providers that the parties within their ecosystem involve), collect, combine, analyse and profile contact details, including email – other providers process other personal data relating to you as described in ‘cookies’ and ‘platforms’. SendinBlue and other parties will continue to collect, process and store such personal data until you choose to cease providing it, noting
that this does not erase your personal data already collected by them, and it is your choice what rights you exercise with them in this regard.

(1) Rights and legal bases:

regarding personal data being processed due to cookies and other similar technologies deployed onto devices of visitors to our website and users of our App, the legal basis for the deployment of such software code is ‘consent’, whereas the
legal basis for processing such personal data gathered by the deployed software is
‘legitimate interests’ for us to access the statistical compiled reports from Google, who may rely upon a different legal basis for each respective purposes that they are processing personal data for (relating to you) – be clear to contact Google for the details. Regarding the running of the reports that we need to improve our website and App to provide the information and support services, the rights that you have associated are the right to object to such processing, but this right is in your gift alone as only you can disable, erase, block or delete cookies and other similar technologies that capture personal data relating to you. See also “Rights you do not have” below.

(2) Rights and legal bases:

regarding personal data being processed over social media and email, the legal basis is ‘legitimate interests’ for us to monitor such input in order to provide apt information and support for perimenopause, noting that such social media and email providers may rely upon a different legal basis for each respective purposes that they are processing personal data for (relating to you) – be clear to contact social media and email providers directly for the details. Regarding the monitoring of personal data that you put on social media and in emails, the rights that you have are the right to object to such processing, access, rectify, or erase, which you can contact us info@perimenopausehub.com to exercise. See also “Rights you do not have” below.

(3) Rights and legal bases:

regarding personal data being processed by experts, the legal basis is ‘legitimate interests’ for us to monitor such input in order to provide apt information and support for perimenopause, noting that such social media and email providers may rely upon a different legal basis for each respective purposes that they are processing personal data for (relating to you) – be clear to contact social media and email providers directly for the details. Regarding the monitoring of personal data that you put on social media and in emails, the rights that you have are the right to object to such processing, access, rectify, or erase, which you can contact us info@perimenopausehub.com to exercise. See also “Rights you do not have” below.

(4) Rights and legal bases:

regarding personal data being processed membership, the legal basis is ‘contract’ for us to monitor such input in order to provide apt information and support for perimenopause, noting that such social media and email providers may rely upon a different legal basis for each respective purposes that they are processing personal data for (relating to you) – be clear to contact social media and email providers directly for the details. Regarding the monitoring of personal data that you put on social media and in emails, the rights that you have are the right to object to such processing, access, rectify, or erase, which you can contact us info@perimenopausehub.com to exercise. See also “Rights you do not have” below.

(5) Rights and legal bases:

regarding personal data being processed to log in, the legal basis is ‘legitimate interests’ for us to monitor such input in order to provide apt information and support for perimenopause, noting that such social media and email providers may rely upon a different legal basis for each respective purposes that they are processing personal data for (relating to you) – be clear to contact social media and email providers directly for the details. Regarding the monitoring of personal data that you put on social media and in emails, the rights that you have are the right to object to such processing, access, rectify, or erase, which you can contact us info@perimenopausehub.com to exercise. See also “Rights you do not have” below.

Rights you do not have:

the right of access, portability, and erasure. This is because we do
not have direct access to the personal data.